As a mom of two little girls, I try to set a good example of helping others and serving others. I think it’s important to teach our kids that everything is not just about them. It’s hard though because we are in the “me” generation and people feel they are entitled to things. This entitlement mentality can be costly and have a negative impact of society. That’s why when people exceed others expectations it can really have a positive impact on everyone around them and can truly make a difference in their lives.
My family was on a road trip recently and we were in line to pay the toll. When we got to the toll booth operator, he told us someone ahead of us had paid for us. It wasn’t something we were expecting and all we could do was smile and say “Wow!” We felt special and it made our day. We even told others about what happened to us that day. How one person’s thoughtfulness and dollar touched all four of us in the car.I am fortunate to work for a person, Kris Hartland, who likes to go above and beyond for her employees and her clients. She enjoys “delighting” people and giving people “white glove” service or what we call at our company “white dove” service. We want to make our clients feel extra special. The funny thing is it not only makes them feel special, but we also feel good because we know we are doing our best for them.
We decided to start something new this past month to recognize our co-workers who we see going above and beyond the call of duty. We started giving out “White Dove” service awards. These awards are in recognition of our employees who exceed “white dove” service to our clients or to others in our office. An example would be an employee working on a project even after work hours to get something done for a client or maybe helping out with something that isn’t exactly in their job description.
Anyway, these awards are very encouraging to our employees because they get recognized for their good deeds and it’s also fun because our boss has a drawing at the end of each month for those nominated and they can win a $50 gift card.
Because my boss likes to encourage this positive behavior she thought we should start recognizing people in the community who go above and beyond in serving others. To highlight people in the community, we are using social media and Facebook. When you see someone go above and beyond the call of service, you can recognize them and nominate them for the “White Dove” service award. My boss wants to include the community in the $50 gift card drawing at the end of the month.
I think this is the perfect time to start looking for those who give “white dove” service, especially since we are coming into the hustle and bustle of the holidays and all the holiday shopping. I am hoping there are tons of people who can be recognized for a job better than well done.
If interested in nominating someone for a “white dove” service award go to www.facebook.com/trustbiz and put the person’s name and what they did to deserve this honor. If you want you can even include a photo of them. Come back to the Facebook page the last Friday of the month starting in December and see if your nominee won. As we kick off the holidays…let’s build community spirit. Just think if everyone took the time to help and serve others a little bit more rather than be served how our world would be a little bit brighter.